Overview
What this challenge is about.
You are a service designer at EcoRide. Your task is to design a smart subscription service called 'EcoRide+'. Define the service concept, key features, data sources, and revenue model. Create a customer journey map, a service blueprint, and a prototype of the mobile interface for the subscription onboarding. Success means a validated service concept with clear value proposition, feasible data integration, and a basic prototype that can be tested with users.
The Brief
What you'll do, and what you'll demonstrate.
How can EcoRide leverage real-time data to create a smart subscription service that enhances user experience and generates sustainable revenue?
Earning criteria — what you'll demonstrate
- Apply service design methods to a data-driven smart service
- Understand how to integrate real-time data into service delivery
- Design a customer experience that balances personalization and privacy
- Develop a business model for a digital subscription service
Program Fit
Where this fits in your program.
Sharpens the same skills your degree expects you to demonstrate.
Skills
Skills you'll demonstrate.
Each one shows up on your verified credential.
Careers
Roles this prepares you for.
Real titles. Real skill bridges. Pick the one closest to your trajectory.
Career mappings coming soon.