Overview
What this challenge is about.
Map the current demand flow from intake to delivery (or non-delivery) and identify the top 5 break points (likely candidates: no triage, no prioritization frame, undersized capacity transparency, ambiguous ownership, no value-realization check). Design: a demand-intake form + triage rubric, a quarterly portfolio prioritization meeting with weighted scoring, a Business Relationship Manager (BRM) role description, and a value-realization template. Run a 6-week pilot with 2 business units. Deliver: model design (12 pages), pilot report (8 pages), rollout recommendation, and a deck for the COO.
The Brief
What you'll do, and what you'll demonstrate.
Design and pilot a business-IT alignment operating model that turns 2,400 unstructured demand tickets into a prioritized, value-tracked portfolio.
Earning criteria — what you'll demonstrate
- Design a demand-intake process that survives 2,000+ tickets a year
- Build a weighted prioritization frame business owners will use
- Define a BRM role that bridges IT delivery and business strategy
- Measure value-realization without it becoming a paperwork exercise
Program Fit
Where this fits in your program.
Sharpens the same skills your degree expects you to demonstrate.
Skills
Skills you'll demonstrate.
Each one shows up on your verified credential.
Careers
Roles this prepares you for.
Real titles. Real skill bridges. Pick the one closest to your trajectory.
Product Manager
Product managers who can run a WSJF-style prioritization with business owners build the cross-functional trust that gets their roadmap funded.
This challenge sharpens
- portfolio-prioritization
- stakeholder-communication
- demand-management