Overview
What this challenge is about.
Map an insurance firm’s demand flow, identify 5 break points, and design an operating model with a triage rubric. Get a verifiable certificate.
The scenario
The insurer (mostly motor + property lines, mid-tier, regulated by IVASS) is losing market share to InsurTechs and cannot afford IT velocity that is invisible to the business.
The Brief
What you'll do, and what you'll demonstrate.
Design and pilot a business-IT alignment operating model that turns 2,400 unstructured demand tickets into a prioritized, value-tracked portfolio.
Earning criteria — what you'll demonstrate
- Design a demand-intake process that survives 2,000+ tickets a year
- Build a weighted prioritization frame business owners will use
- Define a BRM role that bridges IT delivery and business strategy
- Measure value-realization without it becoming a paperwork exercise
Program Fit
Where this fits in your program.
Sharpens the same skills your degree expects you to demonstrate.
IT Management and Governance
Master · General Studies
Strong alignment
This challenge maps to IT Management and Governance at the Master level. It sharpens the same practical skills your coursework expects — but in a real industry context with actual constraints and deliverables.
Skills
Skills you'll demonstrate.
Each one shows up on your verified credential.
- Business It Alignment
Apply business it alignment to solve real industry problems and demonstrate production-level capability.
- Demand Management
Apply demand management to solve real industry problems and demonstrate production-level capability.
- Portfolio Prioritization
Apply portfolio prioritization to solve real industry problems and demonstrate production-level capability.
- Stakeholder Communication
Apply stakeholder communication to solve real industry problems and demonstrate production-level capability.
- It Governance
Apply it governance to solve real industry problems and demonstrate production-level capability.
- Operating Model Design
Apply operating model design to solve real industry problems and demonstrate production-level capability.
Careers
Career paths this challenge builds toward
Completing this challenge demonstrates skills that transfer directly to these roles:
Product Manager
Product managers who can run a WSJF-style prioritization with business owners build the cross-functional trust that gets their roadmap funded.
This challenge sharpens
- portfolio-prioritization
- stakeholder-communication
- demand-management