AI-Powered Customer Sentiment Analysis for a Fintech App
Overview
What this challenge is about.
You will classify 500+ fintech app reviews using AI prompts, then build a dashboard and report with 5 recommendations. Earn a verifiable certificate.
The scenario
FinSight is a 30-person fintech startup in Singapore with 50k active users. They recently raised a seed round and need to improve user retention.
The Brief
What you'll do, and what you'll demonstrate.
How can FinSight leverage AI to automatically analyze user feedback at scale and prioritize product improvements?
Earning criteria — what you'll demonstrate
- Apply prompt engineering techniques to extract structured data from unstructured text
- Evaluate AI model outputs for accuracy and bias
- Design a simple prototype to communicate data insights to non-technical stakeholders
- Integrate generative AI tools into a business analysis workflow
Program Fit
Where this fits in your program.
Sharpens the same skills your degree expects you to demonstrate.
Aligned coursework coming soon.
Skills
Skills you'll demonstrate.
Each one shows up on your verified credential.
- Prompt Engineering
Apply prompt engineering to solve real industry problems and demonstrate production-level capability.
- Sentiment Analysis
Apply sentiment analysis to solve real industry problems and demonstrate production-level capability.
- Data Visualization
Transform complex data into clear, insightful visual representations.
- Generative Ai
Apply generative ai to solve real industry problems and demonstrate production-level capability.
- Prototyping
Apply prototyping to solve real industry problems and demonstrate production-level capability.
Careers
Career paths this challenge builds toward
Completing this challenge demonstrates skills that transfer directly to these roles: