Overview
What this challenge is about.
Define SLOs and multi-window alerts for a telco API, then deliver a runbook and evaluation with a verifiable certificate.
The scenario
The telco (under ANACOM regulation, contractual SLAs to enterprise customers, on-call rotation of 8) cannot afford either page fatigue or missed real incidents.
The Brief
What you'll do, and what you'll demonstrate.
Redesign alerting around SLOs and multi-window burn-rate alerts to cut non-actionable pages in half without missing real incidents.
Earning criteria — what you'll demonstrate
- Define SLOs grounded in user-experience signals, not infrastructure metrics
- Compute error budgets and burn-rate alerts at multiple windows
- Author Prometheus + Alertmanager rule libraries that survive review
- Evaluate alerting changes against actual paging history honestly
Program Fit
Where this fits in your program.
Sharpens the same skills your degree expects you to demonstrate.
Software Observability
Master · Cloud And Devops
Strong alignment
This challenge maps to Software Observability at the Master level. It sharpens the same practical skills your coursework expects — but in a real industry context with actual constraints and deliverables.
Skills
Skills you'll demonstrate.
Each one shows up on your verified credential.
- Slo Design
Apply slo design to solve real industry problems and demonstrate production-level capability.
- Alerting
Apply alerting to solve real industry problems and demonstrate production-level capability.
- Prometheus
Apply prometheus to solve real industry problems and demonstrate production-level capability.
- Error Budgets
Apply error budgets to solve real industry problems and demonstrate production-level capability.
- Observability
Apply observability to solve real industry problems and demonstrate production-level capability.
- Incident Response
Apply incident response to solve real industry problems and demonstrate production-level capability.
Careers
Career paths this challenge builds toward
Completing this challenge demonstrates skills that transfer directly to these roles: