Digital Transformation Governance for a Family-Owned Retail Chain
Overview
What this challenge is about.
Create a governance model for a family-owned retail chain’s digital shift, balancing tradition with innovation. Earn a verifiable certificate.
The scenario
The company, Galleria Famiglia, has been operating since 1920. It is 100% family-owned, with 40 family shareholders. The board consists of 5 family members and 2 independent directors. Current digital maturity is low: no e-commerce, basic ERP, limited data analytics.
The Brief
What you'll do, and what you'll demonstrate.
How to design a governance structure that allows the family business to pursue digital transformation without undermining family cohesion or financial stability?
Earning criteria — what you'll demonstrate
- Understand governance challenges in multigenerational family businesses
- Design decision-making structures that balance tradition and innovation
- Develop investment criteria aligned with family values and business strategy
- Analyze the role of non-family executives in governance
Program Fit
Where this fits in your program.
Sharpens the same skills your degree expects you to demonstrate.
Family Business Management
Master · Entrepreneurship
Strong alignment
This challenge maps to Family Business Management at the Master level. It sharpens the same practical skills your coursework expects — but in a real industry context with actual constraints and deliverables.
Skills
Skills you'll demonstrate.
Each one shows up on your verified credential.
- Governance Design
Apply governance design to solve real industry problems and demonstrate production-level capability.
- Digital Transformation
Apply digital transformation to solve real industry problems and demonstrate production-level capability.
- Family Business
Apply family business to solve real industry problems and demonstrate production-level capability.
- Stakeholder Management
Navigate competing priorities and communicate clearly with decision-makers.
- Investment Criteria
Apply investment criteria to solve real industry problems and demonstrate production-level capability.
Careers
Career paths this challenge builds toward
Completing this challenge demonstrates skills that transfer directly to these roles: