Design
Improving Patient Intake for a Telehealth Startup
FreeVerified credential1 weekBeginner
Overview
What this challenge is about.
You are a design thinking consultant hired by MediConnect. Your task is to analyze the current intake flow, identify pain points through user research, ideate improvements, prototype a new digital intake form, and test it with patients. Success means a prototype that reduces average intake time by 50% and increases completion rate by 20%.
CredentialBlockchain-anchored
ShareableLinkedIn-ready
LanguageEnglish
PaceSelf-paced
The Brief
What you'll do, and what you'll demonstrate.
How might we redesign MediConnect's patient intake process to reduce abandonment and improve user satisfaction?
Earning criteria — what you'll demonstrate
- Apply design thinking to identify and solve a user experience problem
- Create low-fidelity prototypes quickly
- Conduct basic usability testing and iterate based on feedback
- Communicate design decisions effectively
Program Fit
Where this fits in your program.
Sharpens the same skills your degree expects you to demonstrate.
Skills
Skills you'll demonstrate.
Each one shows up on your verified credential.
Careers
Roles this prepares you for.
Real titles. Real skill bridges. Pick the one closest to your trajectory.
Career mappings coming soon.