Overview
What this challenge is about.
You build a RAG pipeline for a B2B SaaS scale-up, answer 50 test questions with 70%+ accuracy, and earn a verifiable certificate.
The scenario
TaskFlow is a project management SaaS company based in Lisbon, with 40 employees. They have a comprehensive knowledge base but lack an automated way to handle common support queries, especially during the shift to enterprise clients.
The Brief
What you'll do, and what you'll demonstrate.
How can TaskFlow leverage LLMs to automatically answer customer FAQs and reduce support workload?
Earning criteria — what you'll demonstrate
- Understand and implement retrieval-augmented generation (RAG) architecture
- Use embeddings and vector databases for document retrieval
- Integrate with an LLM API (e.g., OpenAI) to generate answers
- Evaluate chatbot performance using metrics like accuracy and relevance
Program Fit
Where this fits in your program.
Sharpens the same skills your degree expects you to demonstrate.
Text Analytics and Natural Language Processing
Master · Data
Strong alignment
This challenge maps to Text Analytics and Natural Language Processing at the Master level. It sharpens the same practical skills your coursework expects — but in a real industry context with actual constraints and deliverables.
Skills
Skills you'll demonstrate.
Each one shows up on your verified credential.
- Llm
Apply llm to solve real industry problems and demonstrate production-level capability.
- Rag
Apply rag to solve real industry problems and demonstrate production-level capability.
- Information Retrieval
Apply information retrieval to solve real industry problems and demonstrate production-level capability.
- Python
Write clean, efficient Python for data processing, automation, and backend services.
- Langchain
Apply langchain to solve real industry problems and demonstrate production-level capability.
- Api Integration
Apply api integration to solve real industry problems and demonstrate production-level capability.
Careers
Career paths this challenge builds toward
Completing this challenge demonstrates skills that transfer directly to these roles: