Process Mining for Order-to-Cash in a Mid-Size Manufacturing Firm

FreeVerified credential3 weeksExpert

Overview

What this challenge is about.

Analyze a manufacturing order-to-cash event log, discover bottlenecks, and design a BPMN to-be model — earn a verifiable certificate.

The scenario

PrecisionParts GmbH is a 200-employee manufacturing firm in Stuttgart, producing custom metal components for automotive and machinery. They use an SAP ERP system and a separate CRM, with manual data entry in spreadsheets.

CredentialBlockchain-anchored

ShareableLinkedIn-ready

LanguageEnglish

PaceSelf-paced

The Brief

What you'll do, and what you'll demonstrate.

The order-to-cash process is opaque, with long lead times (avg 15 days) and frequent delays, but management cannot pinpoint root causes.

Earning criteria — what you'll demonstrate

Apply process mining techniques to discover real process models from event logs
Perform conformance checking to identify deviations
Analyze bottlenecks and rework using process mining metrics
Design improved processes based on data-driven insights

Program Fit

Where this fits in your program.

Sharpens the same skills your degree expects you to demonstrate.

Business Process Management

Bachelor · Operations

Strong alignment

This challenge maps to Business Process Management at the Bachelor level. It sharpens the same practical skills your coursework expects — but in a real industry context with actual constraints and deliverables.

Skills

Skills you'll demonstrate.

Each one shows up on your verified credential.

Careers

Career paths this challenge builds toward

Completing this challenge demonstrates skills that transfer directly to these roles:

Career paths this builds toward

Canonical roles

Process Analyst
Most organizational pain is process pain in disguise. A process analyst is the person who maps how work actually flows — the handoffs, the rework loops, the steps that exist only because someone left three years ago — and proposes changes that stick. The role uses tools like BPMN 2.0 and frameworks like ADKAR, but the real craft is interviewing the people doing the work without making them defensive. Students grow into this through coursework in operations, systems thinking, and early exposure to messy real-world processes. Good process analysts pair root-cause discipline with diplomatic instincts, and write documentation clear enough that the next analyst, two years from now, can pick up where they left off.
Data & Analytics

One more thing

You can put a credential on your CV by Friday.

Start this challenge