Customer Journey Mapping
If you like applying Customer Journey Mapping, every challenge here gives you a chance to practice it on a real industry brief.
- AnalysisFoundationalNew
Customer Experience Analysis for a D2C Cosmetics Brand
You are a customer experience analyst at BrilhoBeleza. Your task is to analyze the current customer journey from awareness to repeat purchase. Use web analytics, user session re…
- Customer Journey Mapping
- Data Analysis
- Ux Research
Smart Services and Digital Products - DesignFoundationalNew
Digital Transformation for a Legacy Luxury Hotel
Design a digital strategy for the hotel's guest experience. Constraints: no changes to the physical property; budget of €500,000; must integrate with existing PMS. Success means…
- Customer Journey Mapping
- Digital Strategy
- Service Design
Luxury Brand Management
How it works
From brief to credential, in six steps.
Step 01
Browse challenges aligned to your studies.
Step 02
Accept the one that fits your goals.
Step 03
Work through it with AI Copilot guidance.
Step 04
Submit for structured evaluation.
Step 05
Earn a verified credential.
Step 06
Add it to LinkedIn with one click.
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