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Research

Optimizing Onboarding for a Fintech App

FreeVerified credential1.5 weeksIntermediate

Overview

What this challenge is about.

Redesign a fintech app onboarding using user data, then deliver a report and wireframes for a verifiable certificate.

The scenario

Pennywise launched in 2022 and has 50,000 registered users. The app links to bank accounts, categorizes spending, and provides savings goals. The current onboarding asks users to connect their bank account immediately, which causes friction.

CredentialBlockchain-anchored
ShareableLinkedIn-ready
LanguageEnglish
PaceSelf-paced

The Brief

What you'll do, and what you'll demonstrate.

How can Pennywise redesign its onboarding flow to improve completion rates and long-term user retention?

Earning criteria — what you'll demonstrate

  • Apply user research methods to identify friction points in a product
  • Use data analytics to measure and improve product metrics
  • Design a user-centered onboarding experience that drives activation
  • Create wireframes or prototypes to communicate design ideas
  • Define and track key performance indicators for product changes

Program Fit

Where this fits in your program.

Sharpens the same skills your degree expects you to demonstrate.

Product Management

Master · Digital

Strong alignment

This challenge maps to Product Management at the Master level. It sharpens the same practical skills your coursework expects — but in a real industry context with actual constraints and deliverables.

One more thing

You can put a credential on your CV by Friday.