Use-Case Specification for a Marketplace Disputes Workflow
Overview
What this challenge is about.
Identify 5 primary use cases (e.g., 'Buyer opens dispute within 7-day window', 'Seller counters with evidence', 'Operations escalates to refund'). For each: actors, preconditions, main success scenario (numbered steps), extensions, exceptions, postconditions. Use Cockburn's fully-dressed template. Validate with 3 operations leads + 1 legal counsel via a 90-min walkthrough each. Iterate until they sign off in writing. Deliver the 5 specifications (around 45 pages total), a validation log, and a 3-page summary the engineering team will pick stories from.
The Brief
What you'll do, and what you'll demonstrate.
Produce fully-dressed use-case specifications for 5 disputes scenarios that engineering can build from and operations + legal will sign off on.
Earning criteria — what you'll demonstrate
- Apply Cockburn's fully-dressed use-case template at production quality
- Distinguish main success scenarios, extensions, and exceptions
- Validate specifications with non-engineering stakeholders to written sign-off
- Trace use-case steps to compliance constraints (GDPR, DSA)
Program Fit
Where this fits in your program.
Sharpens the same skills your degree expects you to demonstrate.
Skills
Skills you'll demonstrate.
Each one shows up on your verified credential.
Careers
Roles this prepares you for.
Real titles. Real skill bridges. Pick the one closest to your trajectory.
Career paths this builds toward
Canonical rolesProduct Manager
Writing fully-dressed use cases that legal and operations will actually sign off on is a senior-PM skill that is rare and visible — especially in regulated marketplaces.
This challenge sharpens
- use-cases
- cockburn-template
- stakeholder-communication